Case Study

Order Tracking & Field Mobility

A leading textile manufacturer of India experienced a requirement of mobility solution for its field staff for order processing & real-time availability of customer & stock information

Challenges

  • A user-friendly scanning solution with multi-tasking capability
  • Reduction in order taking errors & duplicate work
  • Reduce turnaround time of Order Taking and Processing
  • Efficient and accurate scanning of fabric with every possible detailed specification
  • Real-time availability of customer data and visibility of stock

The Solutions

To overcome challenges, the company adapted Field Mobility Solution offered by Raj Barcode where Sales Person carries an Android-based handheld terminal with barcode scan engine to carry out his activities

Working of Solution

Through the solution provided, all the field workers will be given a handheld device. They will scan the sample first where the system will display every possible detailed specification about the sample fabric.

Each sample is differentiated with a unique barcode. The field worker will register the order details which can be accessed at the company’s server immediately. In case the client is in requirement of some particular fabric then this handheld device will capture the image of sample fabric to work further on that.The system facilitates viewing orders against the target, verify previous orders from the same customer, stock & outstanding check.

The Results

Raj Barcode Solution’s user-friendly devices helped the client to take orders efficiently and accurately without errors. The automated solution ensures recording and transferring accurate data. Due to less dependency on human, the system is flexible to operate and is scalable.

Solution Components

  • PC & HHT Software
  • Barcode Printer
  • Industrial Hand Held Terminals

System Integrations

  • Integration with SAP

Solution Highlights

  • Accuracy in overall operations
  • Reduction in invisible cost pertaining to order taking errors
  • Captures images on the field for the authenticity of billing information
  • Streamlines the order& delivery with payment information
  • Terminal works in Online as well as Offline mode.

Benefits

  • Optimize reliability and improves efficiency
  • Minimize order taking errors and boost productivity
  • Reduction in discrepancies & increase customer satisfaction
  • Eliminate time-consuming & tedious paperwork